This consists of just two very important processes – close project or phase, and close procurements, and it must be understood that the project is not completed once the customer has accepted the end-product.
Typical closing process activities that must still be carried out are:
All of the above closing process activities must be included within the plan and considered part of the project.
The accepted deliverables from the project are an output from the verify scope process and must get formal approval and acceptance.
The project management plan contains how the project or a phrase is to be closed out, and details be specific deliverables that need to be completed and accepted before the project or phase can be considered complete.
It is quite normal to have outstanding actions or loose ends at the end of a project that are picked up in the closing process. Although important to ensure that the project has indeed that all of its objectives, these loose ends must be assigned are owners as part of closing the project. Often such owners may be customers, users, as or operational staff.
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