By way of a comparison, operational business is ongoing and repetitive. Operational business is carrying out similar operations each day in order to keep the organisation functioning. Examples of an operational job might be the head of a department, or a service group, or a line manager.
The project manager carrying out project definition should ensure that both information coming out from the project, and information coming back into the project is covered in the above plan.
project definition – Organizational and planning skills
There is much organising to do within a project. These will include:
It goes without saying, that planning skills are vital and should be identified in project definition.
project definition – Budgeting skills
project definition – Conflict management skills
All projects will have risks, issues, and conflicts. For this reason, problem-solving skills are vital.
The project manager will want to develop a structured method for problem resolution as part of project definition.
As each new problem arises, the project manager will want to define it accurately, and perform and impact analysis, before determining the correct type of action.
The project manager will also be responsible for either implementing the actions themselves, or escalating the problem is required. All actions should be implemented in a timely manner.
project definition – Negotiation and influencing skills
Some people are natural negotiators while others are not. However it can be learned. Negotiation put simply, is getting two sides, with different needs, to come to an agreement. Good negotiation will result in both side’s being satisfied by the outcome — probably with some compromise.
Negotiation will be a continuous activity from the beginning to the end of the project.
Being able to influence others is another key skill.
Influencing is the ability to get others to do what you want, even when they have a different opinion. There are two key parts of this:
Politics. This involves getting people with different goals and interests to cooperate
Power. This is the ability to get people to do things they wouldn’t do otherwise, by getting them to change their minds.
Managers concentrate on results and getting the job done, whereas leaders have a vision of a future state, gain agreement, inspire, and motivate others.
Teambuilding and motivating skills
The project manager will often needs to lead teams who have a different line manager, and come from different parts of the organisation.
The teams may not have worked together before, and the negotiating and influencing skills mentioned before, will be needed to form the team, and develop them into an effective unit.
If you need help to get the PMP Exam results you deserve, then CLICK HERE
David spent 25 years as a senior project manager for US multinationals and now develops a wide range of project-related downloadable video training products under the Primer brand. In addition, David runs training seminars across the world, and is a prolific writer on the many topics of project management. He currently lives in the Philippines with his wife Jude.
Hope you enjoyed my project definition article!